SERVICE

We can provide you with the ultimate service solution…

Who could possibly be better placed to look after your specialist equipment than the manufacturers?  Here are just a few of the reasons why a Tecniplast Service Contract makes such perfect sense:

Tecniplast Engineers for Tecniplast Equipment: Factory-trained and approved Engineers who know your equipment inside out.

  • Strength in Numbers:  Our large service team boasts over 125 years collective experience of working with Tecniplast products and allows us to respond quickly and efficiently when you need us most.
  • Generic Just Won’t Do:  Our single-minded focus on our own product range allows us to specialise in everything we do.  Therefore our test protocols, calibration tools and spare parts are all specifically designed to guarantee your machines performance.
  • Ready for Today whilst Preparing for Tomorrow: With over 20 nationwide Engineers, this allows us to respond quickly and efficiently today whilst our proven Apprentice Engineer programme is successfully ensuring we are ready to support your future needs.
  • Safe & Secure:  All our Engineers are direct employees, undergo strict security vetting and are fully educated on the importance of your barrier procedures…so all aspects of your sites security are in safe hands with us. 
  • Flexible Solutions:  Our competitive range of service contracts allows you to choose a level of cover that best suits your site; balancing support needs with budgets!
  • Smart Servicing: Our sophisticated Service Management Software provides all the information needed to effectively deliver all aspects of your contract at the touch of a button, including an easy to use Customer Web Portal! 

Here for you whenever, wherever you need us…

We’re here to help with all after-sales and Tecniplast product support needs including:

  • Flexible Range of Preventative Maintenance Contracts
  • Emergency Breakdown Support
  • Certified Spare Parts & Consumables Supply, DOP Testing
  • Installation, Commissioning, Validation, Manuals & Documentation
  • Training & Support Packages
  • Relocation and Re-commissioning Packages, Refurbishment and Re-conditioning Packages, Extended Warranty Packages

For further information please contact the Technical Service Department on 0345 833 9822 or email  service@tecniplastuk.com