The Tecniplast Group is an organisation of some 600 people fully devoted to the animal care equipment industry.

We have been dedicated to this industry for the last 60 years, and every day we strive to improve the service and support we offer.

Please feel free to contact us at customercare@tecniplast.it if you feel we might improve in any area of our business, whether it is a product issue or a case of service performance. We promise to get back to you the same day!

The support we provide comes not only from our headquarters in Italy but also, to a large extent, from the field, where our organisations have been present for many years and are constantly growing.

The Tecniplast group is directly present through its own subsidiaries and a network of qualified and carefully selected representatives in over 50 countries in order to support you closely, wherever you are. Just click here  to see the details of Tecniplast and IWT local representatives and subsidiaries.

As a provider of integrated solutions rather than just a vendor of equipment, our service capabilities are fully comprehensive and include:

Programs to inform customers of the latest topics, trends, and issues in the Laboratory Animal industry.  Hands-on product field training activities organised with our veterinarian, biologists and product specialists. This includes a whole range of workshops on animal husbandry and decontamination organised in conjunction with important European institutes. Go to training initiatives for an update and details of the programs.